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How to Shift to a Successful Proactive Customer Service Strategy

It’s doubtful that there’s any business out there that does not provide some level of customer …

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7 Outdated Sales Tactics to Abandon in The New Decade

If you’ve been in sales for a while, you might find yourself sticking to what you know and what …

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Cold Calling Fear: How to Deal With Phone Anxiety as a Sales Rep

Contemporary sales teams have far more tools and tactics at their disposal than their predecessors …

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The Role of Proposals in a Winning Pre-Sales Process

How long is your pre-sale process and how much value do you attribute to it? The truth is, it is by …

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The Wonderful World of Difficult Clients

Ah yes! The horror of difficult clients follows us through our careers. We know the feeling. …

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7 Ways to Make Customer Service Your Best Sales Channel

Many brands consider customer service a necessary evil. It’s a cost center they’re required to have, …

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10 Tips for Building Stronger Client Relationships

How much focus do you put into building strong relationships with your clients? The success of …

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The Best Content Types for Each Stage of the B2B Sales Cycle

When it comes to products or services they have never used before, people don’t just make purchases …

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The 6 Elements of Persuasion Explained

Have you ever wondered what makes you say yes to certain people more willingly than others? …

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