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How to Shift Your Mindset from Short-Term Selling to Long-Term Success

Many entrepreneurs fall into the trap of seeing and treating everyone they meet as a potential …

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What to Do When a Client Says, ‘I Can’t Afford You’

“I can’t afford it. I don’t have the money right now. It is not within my budget. It’s just too …

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7 Ways to Generate Referrals Without Cold-Calling

When we were kids, our nightmares were mostly based on ghosts, monsters and scary creatures our …

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Conversational Commerce: Why Consumers are Embracing Voice Assistants

When I woke up this morning, the first thing I did was to ask Alexa, Amazon’s voice assistant, to …

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Are Chatbots a Good Idea for Your Business?

No matter in which business area you are working, you are dealing with customers in some form. They …

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Expectation Management: The Secret to Happy Customers and Rapid Growth

Customers are the most important part of any business. It does not matter how good your products are …

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10 Brilliant Responses to the Customer Who is ‘Just Looking’

If you have ever worked in a sales position, it is inevitable that you have found yourself in such a …

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The Definitive Guide to Writing Sales Scripts That Convert

The sales department plays a very vital role in the success of any business. Sales can actually be …

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4 Brilliant Tips for Dealing With Angry Customers

A couple years back, I worked as a customer service representative for a tech company. I enjoyed the …

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