Careers at LifePoint Health

MISSION

Lifepoint Health Inc (“Lifepoint”) aims to make communities across the US healthier, and to make reliable and effective health care services available to a large portion of the population.

FOUNDING STORY

Lifepoint was founded in 1999 as a spin-off from Hospital Corporation of America.  The Company, initially operating under the name Lifepoint Hospitals, was established with a portfolio of 23 community hospitals in nine US states.

The Company has since based its business model on the idea that everyone deserves good quality health care close to home and that hospitals create strong communities.

Lifepoint began expanding its reach across the US shortly after its establishment.  By 2003, the Company an increased its network of hospitals to 29.

The Company notably merged its operations with Province Healthcare in 2005, which nearly doubled the Company’s network to 50 hospitals across 20 states.

The Company has continued to expand its reach in the US, both through acquisitions and organic growth.

It has also diversified its services to include other health care solutions outside of hospital management.

Lifepoint assumed its current name in 2015 to reflect its evolution from a hospital operator to a health care company that offers a broad spectrum of health services.

The Company merged with RCCH Healthcare Partners in 2018, bringing its portfolio of hospital campuses to 89 in 30 US states.

Lifepoint is one of the largest privately-owned health care companies in the US.

Business model of LifePoint Health

Customer Segments

Lifepoint offers a wide range of health care and medical services to consumers in the US.

The Company’s customers typically fall into one of the following segments:

  • Emergency Care, comprising patients who require emergency treatment immediately following acute injury or illness;
  • Inpatient, comprising patients who require treatment or ongoing care that requires an overnight stay in a medical facility;
  • Outpatient, comprising patients who require treatment or procedures that can be completed in a single day and do not require an overnight stay;
  • Post-Acute Services, comprising patients who require ongoing care – including rehabilitation therapy – over an extended period of time

Lifepoint is headquartered in the US, which is its core market.  The Company serves patients across 89 hospital campuses in 30 states.  The Company does not have any significant international operations.

Value Propositions

Lifepoint provides value to its customers in the following ways:

  • Reputation and Standing – Lifepoint has established itself as a reliable and effective provider of health care services to consumers in the US, with a reputation for providing high quality care through a network of modern facilities;
  • Varied Treatments and Care Services – Lifepoint offers a wide range of medical services to patients across the US, including emergency care, inpatient care, outpatient treatment, and post-acute care -including rehabilitation therapy, ensuring that it is able to treat a wide range of injures and ailments;
  • Reach and Accessibility – Lifepoint operates a network of 89 hospital campuses spread across 30 US states, ensuing that a significant portion of the country is able to access medical service via a nearby Lifepoint facility; and
  • Experience and Expertise – Lifepoint employs an experienced and expert workforce comprising specialised physicians, nurses, and other clinical staff, supported by experienced industry executives.

Channels

Lifepoint serves its patients directly through its network of medical facilities in the US.

The Company currently operates 89 community hospital campuses across 30 US states, including hospitals, physician practices, outpatient centres, and post-acute facilities.

These facilities are staffed by highly trained physicians, nurses, and other clinical staff who provide care directly to patients.

Customer Relationships

Lifepoint seeks to establish longstanding relationships with its patients, encouraging patients that require ongoing treatment to return by instilling trust and offering high-quality, reliable, and efficient services.

The Company’s workforce of highly qualified and experienced medical practitioners and clinical staff seek to connect with patients on a personal level to ensure their comfort, and work closely with patients, providing treatment and advice, handling questions, and providing in-person assistance.

Lifepoint operates a website at www.lifepointhealth.net, through which it provides information to patients on a self-service basis.

This includes information on the Company’s community hospital locations, its cooperation with managed care programs, information on the company’s structure and leadership team, and information on its partnerships and joint ventures.

The Company also operates a dedicated customer care team, which patients can contact online or over the phone in order to access personal assistance.

Lifeline is also able to communicate directly with customers through its various social media accounts, including with Facebook, Twitter, and YouTube, through which it can handle complaints and queries.  It also provides updates and information through a news portal hosted on its website.

Key Activities

Lifepoint operates primarily as a holding company.  Through its subsidiaries, the Company owns and operates a network of community hospitals, regional health systems, physician practices, outpatient centres, and post-acute facilities across the US.

The Company currently has a portfolio of 89 hospital campuses spread across 30 states.  The Company’s hospitals provide a range of medical and surgical services, such as general surgery, internal medicine, obstetrics, emergency room care, radiology, oncology, diagnostic care, coronary care, and rehabilitation therapy, as well as specialised services, including open-heart surgery, skilled nursing, psychiatric care, and neuro-surgery.

The Company’s hospitals also offer outpatient services comprising same-day surgery, laboratory, X-ray, respiratory therapy, imaging, sports medicine, and lithotripsy.  Lifepoint was founded in 1997 and is based in Brentwood, Tennessee.

Key Partners

Lifepoint works in close collaboration with a wide network of partner companies and organisations that support its core health care services.

These partners can be organised broadly into the following categories:

  • Supplier and Vendor Partners, including specialised suppliers of medical equipment and supplies, as well as other third-party providers of services that support the Company’s corporate activities more broadly;
  • Managed Payor Partners, comprising various health system programs – such as Medicare and Medicaid – as well as private health insurance providers, through which patients are able to access Lifepoint services;
  • Joint Venture Partners, comprising a range of medical service providers and health facilities with which the company jointly provides services through mutually owned entities;
  • Research and Academic Partners, comprising academic institutions and specialist medical research organisations with which the company collaborates on research and training projects; and
  • Strategic Partners, comprising various other commercial enterprises with which the Company collaborates on marketing, business development, and other projects.

Lifepoint has a number of partnerships in place.  The Company notably operates joint ventures with health care companies Norton Healthcare and LHC Group.

Key Resources

Lifepoint’s business model is dependent on its ability to deliver reliable and high quality health care services to patients across the US.

As such, the Company’s key resources are its network of hospital campuses and medical facilities, its inventory of medical equipment and supplies, its supply chain infrastructure, its personnel –notably its highly trained medical personnel, including doctors, nurses, and other clinical staff members, its partnerships, and its IT and communications infrastructure.

Lifepoint’s most key assets are its community hospital campuses, which include a wide range of medical facilities.  The Company currently owns or leases 89 such campuses across the US.

Cost Structure

Lifepoint incurs costs in relation to the operation of its medical facilities – including occupancy and utility costs, the procurement of medical equipment and supplies, the procurement of third party services, the management of its partnerships, the payment of salaries and benefits to its personnel, the implementation of marketing campaigns, the implementation of research schemes, and the management and development of its IT and communications infrastructure.

Revenue Streams

Lifepoint generates revenue through the provision of medical treatments and services to patients across its network of hospital and medical facilities in 30 US states.

The Company derives its revenue primarily in the form of medical fees charged either directly to patients, or collected under managed care schemes, such as Medicare or Medicaid, or from third party private medical insurers.

Lifepoint is a privately-owned company and as such it is not obliged to disclose its financial figures to the public.

According to reports, however, the Company recorded annual revenue of around USD 6.4 billion for the year ending February 2018.

Our team

David M. Dill,
President and Chief Executive Officer

info: David M. Dill (“Dill”) has served as President and Chief Executive Officer at Lifepoint since 2018. In this dual role, he is responsible for leading the development and oversight of the Company’s strategic priorities and organisational growth. He first joined Lifepoint in 2007 as Executive Vice President and Chief Financial Officer, and later served as the Company’s Chief Operating Officer. Dill began his career at Deloitte and Touche LLP, where he served for several years in an accounting role. In 1996, he joined Renal Care Group Inc as Senior Vice President of Finance, responsible for Consolidated Accounting, Financial Reporting, Corporate Budgeting and Strategic Planning. He went on to serve as the company’s Chief Financial Officer and Treasurer before joining Fresenius Medical Care AG and CO. KGaA, where he served as Executive Vice President of Fresenius Medical Care North America and Chief Executive Officer for the East Division of Fresenius Medical Care Services.

Michael S. Coggin,
Executive Vice President and Chief Financial Officer

info: Michael S. Coggin (“Coggin”) has served as Executive Vice President and Chief Financial Officer at Lifepoint since September 2016. In this role, he oversees the Company’s corporate finance affairs, including the activities of its accounting, investor relations, and tax units. Coggin previously served as Lifepoint’s Senior Vice President and Chief Accounting Officer from 2008, leading the Company’s financial reporting activities. Coggin began his career as an audit manager at KPMG Peat Marwick in Nashville, Tennessee. He went on to hold a number of financial leadership positions at Renal Care Group Inc prior to its acquisition by Fresenius Medical Care AG and Co. KGaA in 2006. Following the acquisition, he provided finance and accounting oversight for business units within the East Division of Fresenius.

Rob Jay,
Executive Vice President of Integrated Operations

info: Rob Jay (“Jay”) has served as Executive Vice President of Integrated Operations at Lifepoint since joining the Company in November 2018. In this role, he is responsible for overseeing integration, physician services, ambulatory services, growth and outreach, service line development, and managed care and payor transformation. Jay began his career in 1992 as an auditor at professional services firm KPMG. He moved into the medical sector in 1996 when he was appointed Controller of ST. Dominic Hospital. From 2000, he served as Controller at Health Management Associates Inc, following which he served as Vice President of Development at Vanguard Health Systems from 2006. Prior to joining Lifepoint, he served for more than five years as Executive Vice President and Chief Operating Officer at RCCH Healthcare Partners.

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