Careers at Raytheon
Raytheon’s mission is to create trusted, innovative solutions to make the world a safer place.
Raytheon is a provider of defense, civil government, and cybersecurity solutions. The company operates five reportable business segments:
- Integrated Defense Systems (IDS) – Provides integrated air and missile defense solutions; large land- and sea-based radar solutions; command, control, communications, computers, cyber, and intelligence solutions; and naval combat and ship electronic systems.
- Intelligence, Information, and Services (IIS) – Provides Intelligence, Surveillance and Reconnaissance (ISR) solutions, navigation solutions, space and weather solutions, cybersecurity solutions, analytics solutions, logistics solutions, mission support solutions, engineering solutions, automation and sustainment solutions, and international and domestic Air Traffic Management (ATM) systems.
- Missile Systems (MS) – Provides missile and combat systems for the armed forces of the U.S. and other allied nations. These include missiles, smart munitions, close-in weapon systems, projectiles, kinetic kill vehicles, directed energy effectors, and advanced combat sensor solutions.
- Space and Airborne Systems (SAS) – Provides integrated sensor and communication systems for advanced missions, including traditional and non-traditional ISR, precision engagement, unmanned aerial operations, and space. Specific solutions include lasers and electronic warfare systems.
- Forcepoint – Provides information technology security products/services for protecting commercial and government organizations from external and internal threats, including modern cyber-threats, advanced malware attacks, information leaks, legal liability, and productivity loss.
In 1922 Dr. Vannevar Smith of MIT introduced his friend, civil engineer Laurence Marshall, to Harvard physicist and inventor Charles G. Smith. Marshall learned that Smith had created a new process for noiseless home refrigeration involving compressed gasses and no moving parts. He thusly proposed a business partnership between the three, and raised $25,000 in venture capital funds from investors.
The group founded American Appliance Company to develop the method. However, sensing an opportunity, they shifted focus to electronic devices. Marshall traveled the U.S. studying the market; observing rising consumer demand for radios, they began working on the S-tube, a gas-filled rectifier that would eventually convert alternating current (AC) to the direct current (DC) used in radios.
The rectifier, a type of electron tube, was given the name Raytheon (meaning “light of/from the gods” in Greek). Not long after production started, another firm laid claim to the company’s name, compelling the team to change it to Raytheon Manufacturing Company instead. It experienced success, becoming a top manufacturer of rectifiers and generating sales of $1 million by 1926.
In the next decade, Raytheon grew through acquisitions and began diversifying into industrial electronics and microwave communications. At the beginning of World War II, it began producing magnetrons for the U.S. government. By the end of the war it ranked highly in terms of value of military production contracts. In 1959, it changed its name to Raytheon Company.
Benefits at Raytheon
Business model of Raytheon
Raytheon has a niche market business model, with a specialized customer segment. The company targets its offerings at government customers, primarily agencies in the defense industry. That said, it does provide products and services to some commercial clients.
Raytheon offers three primary value propositions: innovation, accessibility, and brand/status.
The company has embraced innovation from the very beginning. Examples of its cutting-edge products are as follows:
- Developed the S-tube, which enabled the conversion of alternating current to direct current
- Invented the magnetron, which improved the ability of radar to detect aircraft
- Invented the microwave oven, which derived from the ability of the magnetron to heat food
- Developed the first guidance system for a missile that could intercept a flying target
The company creates accessibility by providing a wide variety of options. It has acquired numerous other firms since its founding, which has enabled it to greatly expand its portfolio. These include:
- Beech Aircraft Corporation, a producer of general aviation aircraft
- E-Systems, a provider of intelligence, surveillance and reconnaissance (ISR) and cybersecurity solutions
- Chrysler Corporation's aircraft-modification and defense electronics businesses
- Hughes Aircraft Company’s aerospace and defense business
The company has established a powerful brand due to its success. As of 2015, it is the world’s fourth largest military contractor and third largest defense contractor by revenues. It distributes its products to over 80 countries and maintains offices in 19 nations with over 61,000 employees. Lastly, it has many prominent customers, including (in the U.S.) the Air Force, the Army, the Navy, the Marine Corps, the Department of Homeland Security (DHS), the Federal Aviation Administration (FAA), the National Aeronautics and Space Administration (NASA), and the National Oceanic and Atmospheric Administration (NOAA). It also serves the armed forces of over 40 allied nations.
Raytheon’s main channels are its business development and sales teams. The company promotes its offering through its social media pages and participation in trade shows and conferences.
Raytheon’s customer relationship is primarily of a personal assistance nature. The company works closely with its clients to ensure that they understand its solutions and use them effectively. Specifically, it assists them in the following ways:
- Training Services – The company offers instructor-led classroom training, virtual classroom training (VCT), simulation-based training, and mobile learning.
- Consulting Services – The company offers business improvement consulting services in the areas of Leadership Development, Analytics, and Performance Improvement Processes.
Despite this orientation, there is also a self-service component. Raytheon provides self-paced training in a web-based format, allowing customers to learn on their own schedules. It also maintains a video library featuring everything from practical instructional programs to theoretical product demonstrations. The company’s website offers a set of customer tools that require special access on its website; these include eMeeting Sametime Servers, Weapon Information System Data Management, and the Patriot Information Management System. Lastly, the site provides self-help resources such as white papers, webinars, and an online magazine called Technology Today.
Raytheon’s business model entails designing, developing, and manufacturing its products and offering related services for customers.
Raytheon’s key partners are the network of suppliers and subcontractors from whom it obtains raw materials and major components in the manufacture of its products. Its website provides suppliers with helpful resources such as supplier guides (on topics such as doing business with Raytheon and supplier readiness), communication tools, and access to the Exostar Supplier Portal.
Raytheon’s main resources are its human resources, who include the engineers and scientists that design, develop, and manufacture its products, the training staff members that provide instruction, and the consulting staff members that provide advisory services. It also maintains important physical resources in the form of Raytheon BBN Technologies, a set of research and development centers.
Raytheon has a value-driven structure, aiming to provide a premium proposition through significant personal service and frequent product enhancements.
Its biggest cost driver is cost of products, a variable expense. Other major drivers are cost of services, a variable expense, as well as sales/marketing, research and development, and administration, all fixed costs.
Raytheon has one revenue stream: revenues it generates from the contracts it forms with its clients for the sale of its products and services. Its service revenue primarily comes from its IIS segment.
info: Dr. Thomas A. Kennedy earned a Bachelor’s degree in Electrical Engineering at Rutgers University and a Master’s degree in the same subject at the Air Force Institute of Technology. He previously served as Executive VP and Chief Operating Officer of Raytheon.
info: Anthony O’Brien earned a Bachelor’s degree from Boston College. He previously served as VP of Finance and CFO of Raytheon Integrated Defense Systems, as VP and CFO of Raytheon Aircraft, and as VP and CFO of Raytheon Aircraft Integration.
info: Kevin G. DaSilva earned a Bachelor of Science degree in Business Administration at Georgetown University and a Master of Management degree at Northwestern University. He previously served as VP and Group CFO for Developed Markets at Covidien PLC.
info: Michael Yingers earned a JD degree at Yale University, an MBA at the University of Pennsylvania, and a Master’s degree at the U.S. Naval War College. He previously served as General Counsel and Secretary of Bunge Limited.
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