UNC Chapel Hill
Careers at UNC Chapel Hill
MISSION
University of North Carolina at Chapel Hill (“UNC Chapel Hill”) is a public research university that aims to provide exceptional higher education teaching and to contribute to the development of innovative ideas and solutions in the medical sector, as well offering health services through UNC Health Care System.
FOUNDING STORY
UNC Chapel Hill was first chartered in December 1789, the first public university chartered under the US Constitution. UNC Chapel Hill is one of three universities that claims to be the oldest public university in the US, and is the only institution to have conferred degrees in in the eighteenth century as a public institution.
During the Civil War, UNC Chapel Hill remain in operation, the North Carolina Governor having persuaded the Confederate President to exempt some students from the draft.
The university, however, was ultimately forced to close between December 1870 and September 1875, the region having suffered considerable losses.
UNC Chapel Hill continued to develop socially throughout the early twentieth century, formally desegregating its undergraduate divisions in 1955 and becoming fully coeducational in 1963.
Since the 1990s, UNC Chapel Hill has expanded rapidly, recording a 15% increase in its total student population to more than 28,000 by 2007.
The Company has also constructed a range of new facilities, is accompanied by the construction of new facilities, notably including scientific and medical research facilities.
The university notably oversees the operations of the not-for-profit medical system UNC Health Care System, which was founded in 1998.
UNC Chapel Hill is the flagship pf the 17 campuses belonging to the University of North Carolina. It is considered a ‘Public Ivy’, offering an Ivy League standard at a public school price.
Business model of UNC Chapel Hill
Customer Segments
UNC Chapel Hill is a public university and research institution and oversees the operations of UNC Health Care System. The institution’s varied operations ensure that it has a diverse customer base.
UNC Chapel Hill’s academic customers are its students, who pay the institution tuition fees. The customers of the institution’s medical system operations comprise patients across several categories::
- Emergency Care, comprising patients who require emergency treatment for acute injury or illness;
- Inpatient, comprising patients who require treatment or ongoing care and requires an overnight stay in a medical facility;
- Outpatient, comprising patients who require treatment or procedures that can be completed in a single day;
- Post-Acute Services, comprising patients who require ongoing care – including rehabilitation therapy – over an extended period of time
UNC Chapel Hill is based in North Carolina. It serves students through its university campus, and serves patients in the North Carolina through its network of medical facilities.
Value Propositions
UNC Chapel Hill provides value to its customers in the following ways:
- History and Reputation – UNC Chapel Hill is the oldest public university in the US with a history dating back to the eighteenth century, and has secured a reputation as a trusted and reliable provider of academic teaching, scientific and medical research and other services; (student housing, campus health services, the utilities system, parking and transportation) and revenues from patient services provided by the professional healthcare clinics
- Research and Innovation – UNC Chapel Hill dedicates a significant portion of its resources to conducting scientific and medical research projects, in a bid to develop innovative new solutions and techniques for the benefit of the health care sector;
- Medical Services – Through its network of medical facilities, UNC Chapel Hill provides a range of inpatient, outpatient, and post-acute medical services, ensuring that it is able to serve the needs of a wide range of patients; and
- Experience and Expertise – UNC Chapel Hill employs expert academic staff for its academic faculty and medical teaching facilities, as well as highly trained medical professionals across its various medical facilities.
Channels
UNC Chapel Hill provides academic services to students via its Chapel Hill campus in North Carolina, which comprises arrange of teaching facilities, as well as medical and scientific research facilities.
Its related entity, UNC Health Care System, offers a wide range of medical services to patients via a network of six teaching hospital facilities, as well as a number of inpatient and outpatient clinics and specialist medical facilities.
Customer Relationships
UNC Chapel Hill is staffed by highly experienced academic faculty members who provide tuition and teaching to students directly, creating close relationships with students by providing guidance, advice, and counselling to students.
UNC Health Care System encourages patients that require ongoing treatment to return to its facilities by providing high-quality, reliable, and efficient services.
Its workforce of highly qualified and experienced medical practitioners and clinical staff aim to connect personally with patients and to ensure that they are comfortable, and given adequate advice and support.
Key Activities
UNC Chapel Hill is a public university. It is engaged in the provision of academic tuition, the practice of medical and scientific research projects, and the specialist operation of medical teaching facilities. The institution also oversees the operation of the UNC Health Care System, which is based at the Chapel Hill campus.
UNC Health Care System operates a network of hospitals and community clinics in North Carolina, offering a range of inpatient, outpatient, and post-acute services, including cardiovascular programs, diabetes care, lung care, rehabilitation care, spine care, wound management programs, and comprehensive transplantation.
It also provides services for arthritis, digestive diseases, endocrinology, ENT, gynaecology, haemophilia, infertility, rheumatology, and orthopaedics. UNC Health Care System was founded in 1998.
Key Partners
UNC Chapel Hill works closely with a network of partner companies and organisations that support its academic and medical service activities.
These partners can be organised broadly into the following categories:
- Supplier and Vendor Partners, comprising suppliers of equipment and resources that support the institution’s medical service, research, and academic activities, as well as third party service providers that support the institution’s corporate activities more broadly;
- Research and Academic Partners, comprising academic institutions, medical research laboratories, and health care companies, with which the institutions collaborates on medical research projects and clinical trials in pursuit of new and innovative solutions;
- Health System Partners, comprising various managed payor programs – such as Medicare and Medicaid – as well as private health insurance providers, through which patients are able to access the institution’s medical services;
- Community Partners, comprising various non-profits and charitable organisations with which the institution collaborates on community and social projects in the North Carolina region; and
- Strategic Partners, comprising a range of commercial enterprises and other organisations with which the institution collaborates on other strategic development, marketing, branding, and other projects.
UNC Chapel Hill has a number of key partnership in place. This includes strategic relationships with institutions such as King’s College London, the National University of Singapore, Peking University, Universidad San Francisco de Quito, and Eberhard Karls Universitat Tubingen.
Key Resources
UNC Chapel Hill’s standing depends on its ability to offer exceptional academic tuition and high quality medical research and health care services.
As such, the institution’s key resources are its academic campus and teaching facilities, its medical research facilities, its network of hospitals and clinics, its medical supplies and supply chain, its personnel – notably its experienced academic faculty and its highly trained medical personnel, including doctors, nurses, and other clinical staff members, its partnerships, and its IT and communications infrastructure.
UNC Chapel Hill notably owns six hospitals as well as range of clinics that are essential to the institution’s effective medical teaching and provision of health care services.
Cost Structure
UNC Chapel Hill incurs costs in relation to the operation of its academic and teaching facilities, the operations of its hospital and medical research facilities, the procurement of medical equipment and supplies, the procurement of third party services, the management of its partnerships, the payment of salaries and benefits to its personnel, the implementation of marketing campaigns, the implementation of research projects and clinical trials, and the management and development of its IT and communications infrastructure.
In 2018, UNC Chapel Hill recorded total operating expenses in the amount of USD 3.00 billion.
UNC Health Care System recorded total operating expenses for 2018 of USD 4.10 billion, including salaries and benefits of USD 2.41 billion, medical and surgical supply costs of USD 832.25 million, and contract services costs of USD 221.94 million.
Revenue Streams
UNC Chapel Hill generates revenue through the operation of an academic institution and medical research operations, including the collection of tuition fees, housing fees, and other campus fees.
Its related entity, UNC Health Care System generates revenue through the provision of health care services and the collection of medical fees from patients or via managed payors.
In 2018, UNC Chapel Hill recorded total operating revenues of USD 2.18 billion, including tuition fees of USD 429.40 million, grants and contracts of USD 835.99 million, and sales and service revenue of USD 897.74 million.
In 2018, UNC Health Care System recorded total net operating revenue of USD 4.25 billion, primarily in the form of patient service fees.
Our team
info: Kevin M. Guskiewicz (“Guskiewicz”) has served as Interim Chancellor at UNC Chapel Hill since February 2019. He is responsible for leading the institution’s executive operations on an interim basis, representing the university externally and overseeing its strategies for development. Guskiewicz has been a member of UNC Chapel Hill’s faculty since 1995. He is the Kenan Distinguished Professor of Exercise and Sport Science, co-director of the Matthew Gfeller Sport-Related Traumatic Brain Injury Research Centre, and director of the Centre for the Study of Retired Athletes. He also holds appointments in the department of orthopaedics, department of physical medicine and rehabilitation, the UNC Injury Prevention Research Centre, and doctoral program in human movement science. Prior to his appointment as Interim Chancellor, Guskiewicz served as dean of the College of Arts and Sciences from January 2016.
info: Robert A. Blouin (“Blouin”) serves as Executive Vice Chancellor, Provost, and Chief Academic Officer at UNC Chapel Hill. In this role, he is responsible for overseeing budget and planning operations and for attracting, developing, and retaining faculty members. He has been with the institution since 2003. Prior to joining UNC Chapel Hill, Blouin was a faculty member and administrator at the University of Kentucky College of Pharmacy from 1978 to 2003. There, he took on the role of associate dean for research and graduate education in 1997, taking responsibility for overseeing the development and expansion of the Centre for Pharmaceutical Sciences and Technology. Blouin continues to engage in research activities in the field of disease and altered physiologic status on the pharmacokinetics, pharmacodynamics, and metabolism of drugs.
info: Haywood D. Cochrane (“Cochrane”) was appointed Chair of the Board of Trustees at UNC Chapel Hill in July 2017. In this role, he is responsible for overseeing the activities of the institution’s executive team, as well as the strategic planning and development operations at the university. Cochrane began his career in the banking sector, later moving into the healthcare sector, where he specialised in rebuilding and developing a number of public and private companies. He has since held numerous executive positions, including spells at companies such as Allied Clinical Laboratories Inc, Roche Biomedical Laboratories Inc, National Health Laboratories Inc, Laboratory Corporation of America Holdings, and CHD Meridian Corporate Healthcare Inc. He has also served as a director of I-trax, Allied Clinical Laboratories Inc, Tripath Imaging Inc, EV3 Inc, and American Esoterics Inc.
