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Customer Operations Quality Assurance (based in Jogja)
Job Description: - Supervise the work of customer service to ensure adherence to quality standards, deadlines, and proper procedures - Document call center processes and FAQs, and work on continuous improvement - ...follow
Customer Support Supervisor
Ensure that the team is working within the company's standardEnsure that the team meets its daily targetTackle problems faced by your teamLead the team in working efficiently, ensuring everyone is provided with ...follow