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CSR Scheduling Specialist - Call Center (2020 Census)
The CSR Scheduling Specialist (WFO Senior Specialist) is an advisory resource and assists site contact center management in the development and execution of operations staffing plans. Responsible for partnering with ...follow
Customer Service Rep - Part Time (2020 Census)
The Part Time Census Survey Specialist (Customer Service Representative / CSR) working on the CQA (Census Questionnaire Assistance) program will assist the public by researching and responding to frequently asked ...follow
Lead Customer Service Rep (2020 Census)
The Lead Survey Specialist (lead customer service representative / CSR) position is responsible for using scripted responses to answer questions from the public, responding to escalated questions and priority calls for ...follow