28 Quality Assurance Jobs at Shopee
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ShopeeMall Quality Assurance

Job Description:  Monitor and maintain ShopeeMall seller's performance to ensure it meets company's standards Assist warehouse on making decision regarding return or refund request including ...

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Shopee
Jakarta Indonesia
  • Shopee
  • in Jakarta, Indonesia
Job Description:  Monitor and maintain ShopeeMall seller's performance to ensure it meets company's standards Assist warehouse on making decision regarding return or refund request including ...
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  • Shopee
Job Description: Regularly conduct random checks and provide feedback/ coaching sessions to agents. Identify agent's pain-points, and provide suggestions to simplify processes and optimize performance. Work ...
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ShopeePayLater - Collection Quality Assurance

Job Description:- Take recording sampling from Desk Collection agents.- Analyze and evaluate agents' job performance based on data and recommend action.- Provide reports related to the quality score of all ...

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Shopee
Jakarta Indonesia
  • Shopee
  • in Jakarta, Indonesia
Job Description:- Take recording sampling from Desk Collection agents.- Analyze and evaluate agents' job performance based on data and recommend action.- Provide reports related to the quality score of all ...
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  • Shopee
Job Description: Establish and enforce standards that drive quality, eliminate operational wastes, and enable the industrialization of our processes. Work closely with the Head of Quality Assurance in order to plan, ...
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Seller Chat Quality Assurance (based in Jogja)

Responsibilities Monitor, report, and analyze quality related metrics and initiate plans for corrective actions across all channels Facilitate regular calibration sessions to ensure consistency in quality requirements ...

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Shopee
Jakarta Indonesia
  • Shopee
  • in Jakarta, Indonesia
Responsibilities Monitor, report, and analyze quality related metrics and initiate plans for corrective actions across all channels Facilitate regular calibration sessions to ensure consistency in quality requirements ...
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Quality Assurance - Product Team

The Product Management team at Shopee is the key focal point between the business, engineering, and design teams. The team is responsible for implementing strategy, road map, and feature while adhering to the business ...

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Shopee
Buenos Aires Argentina
  • Shopee
  • in Buenos Aires, Argentina
The Product Management team at Shopee is the key focal point between the business, engineering, and design teams. The team is responsible for implementing strategy, road map, and feature while adhering to the business ...
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  • Shopee
Job Description: Monitor and manage In-house and BPO agent performance to ensure the whole team meets KPIs Communicate and collaborate effectively between In-house and BPO to run the project smoothly Weekly frequent ...
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Quality Assurance - Functional Tester

The Shopee Product Team mission is to ignite opportunities for millions of people every day creating the right products to connect our clients with what they want, being sellers or buyers. The Product Team works closely ...

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Shopee
São Paulo Brazil
  • Shopee
  • in São Paulo, Brazil
The Shopee Product Team mission is to ignite opportunities for millions of people every day creating the right products to connect our clients with what they want, being sellers or buyers. The Product Team works closely ...
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  • Shopee
We are a group of enthusiastic engineers that value quality with lives. With critical thinking, systematic view and empathy with hundreds of millions of users, we continuously drive the quality and user experience of ...
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  • Shopee
Tasks:- Giving daily coaching to agents for any mistakes found (if required) from QA results- Plan, organize and conduct training programs, seminars and conferences for Customer Service Representatives from QA results- ...
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  • Shopee
About the team: Our team is responsible for serving the user search requests on the Shopee platform, solving challenges relating to handling mass volume of data, complexity of business logic and the accuracy of our ...
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  • Shopee
We are a group of enthusiastic engineers that value quality with lives. With critical thinking, systematic view and empathy with hundreds of millions of users, we continuously drive the quality and user experience of ...
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  • Shopee
Responsibilities Audit customer service agents' interactions with customers (live, recorded, and side by side) to measure performance against quality standards, including subjective components such as soft ...
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SPX - Delivery Support Quality Assurance (Yogyakarta)

Job Description: Handle Real Time Floor Monitoring (RTFM) and Workforce Management (WFM) Create Delivery Support's Performance Report Requirements: Have a min. Diploma Degree education background (any major) ...

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Shopee
Jakarta Indonesia
  • Shopee
  • in Jakarta, Indonesia
Job Description: Handle Real Time Floor Monitoring (RTFM) and Workforce Management (WFM) Create Delivery Support's Performance Report Requirements: Have a min. Diploma Degree education background (any major) ...
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Software Quality Assurance Intern

We are hiring Software Developer Interns that will be placed in one of these divisions below: Software Quality Assurance   Responsibilities: Execute full Software Development Life Cycle (SDLC) and Software ...

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Shopee
Jakarta Indonesia
  • Shopee
  • in Jakarta, Indonesia
We are hiring Software Developer Interns that will be placed in one of these divisions below: Software Quality Assurance   Responsibilities: Execute full Software Development Life Cycle (SDLC) and Software ...
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  • Shopee
Job Description: Monitor and manage In-house and BPO agent performance to ensure the whole team meets KPIs. Communicate and collaborate effectively between In-house and BPO to run the project smoothly. Coordinate with ...
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  • Shopee
Job Description Monitor and manage In-house and BPO agent performance to ensure the whole team meets KPIs. Communicate and collaborate effectively between In-house and BPO to run the project smoothly. Coordinate with ...
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Quality Assurance Engineer (Supply Chain)

Job Description: Oversee the quality assurance activities, cooperate with product managers, developers and other roles to deliver high-quality products Devise test objectives, develop test strategies and plans, track ...

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Shopee
Jakarta Indonesia
  • Shopee
  • in Jakarta, Indonesia
Job Description: Oversee the quality assurance activities, cooperate with product managers, developers and other roles to deliver high-quality products Devise test objectives, develop test strategies and plans, track ...
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  • Shopee
We are a group of enthusiastic engineers that value quality with lives. With critical thinking, systematic view and empathy with hundreds of millions of users, we continuously drive the quality and user experience of ...
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  • Shopee
Responsibilities: Plan, inspect and monitor end-to-end fraud detection processes to ensure that all fraud detection meets the quality standards of Shopee’s policies. Perform routine audits for fraud-checking ...
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Quality Assurance Jobs at Shopee