The Customer Support Specialist is a full-time position in the Training and Certification department responsible for responding and resolving  customer inquiries, submitted primarily through an online ticketing ...

What’s it all about? As a Client Support Specialist, you will be delivering “best in class” first line support to our client base of Financial institutions, Money Transfer Organisations and Corporates ...

Published Responsibilities: Become an expert on our platform, processes, and policies Contact external delivery platform support teams to update live orders for our customers Use correct troubleshooting processes, ...

Highly developed written and oral communication skills, particularly in discussing technical matters with non-technical peopleGood prioritization and time management skills.Solid customer service orientation and ability ...