Senior Manager Training and Development
The Senior Manager Training and Development role is best suited for a highly energetic and passionate individual who is responsible for designing, developing, and delivering new training programs and initiatives for the business as well as overseeing the activities of the junior training and development department. He conducts needs analysis by meeting with the business’s leadership in an effort to identify gaps and avail effective solutions that build on employee competencies within the business.
The Senior Manager Training and Development develops, delivers, and evaluates training programs that improve performance of employees at all levels of the business and deliver overall business success. The Senior Manager Training and Development is also responsible for the overall management of training systems, content, and support materials in the business.
Objectives and Responsibilities of the Senior Manager Training and Development
Management: The Senior Manager Training and Development is tasked with a managerial role where he oversees the day to day responsibilities of the junior training and development department, ensuring smooth and efficient execution of duties to keep the business’s workforce at peak performance. He facilitates the training needs of on-going training programs on a continuous basis, and it is also his responsibility to develop and deliver content to the departmental heads and management for the training curriculums at all levels of business.
In this capacity, the Senior Manager Training and Development conducts the tracking and reporting of the progress for all on-going training programs. He additionally manages vendor relations and guarantees that training program deadlines are met within the planned budget. The Senior Manager Training and Development ensures that there is consistency in the quality of training programs, initiatives, and materials launched by the department. The Senior Manager Training and Development, in this position, is tasked with adopting initiatives that reflect the leadership position in the industry.
Strategy: The Senior Manager Training and Development plays a leading strategic role in the training and development department. He drives innovative training program development through the facilitation of online resources, training toolkits, and mentorship programs. The Senior Manager Training and Development additionally establishes unique strategic plans for each department that improve the skills of employees in each department in a more personalized manner.
The Senior Manager Training and Development actively builds the capabilities of business employees, placing focus on critical thinking, business fundamentals, and leadership. He also creates, designs, and continuously improves training content, for example, outlines and presentations, agendas, associated materials, and so forth.
Collaboration: The role of the Senior Manager Training and Development is a highly collaborative one. The Senior Manager Training and Development works closely with various departmental heads and management in the business in developing training activities unique to their individual departments and that are aligned with individual department employee needs.
He works closely with the legal department along with other human resource departments to build compliance training and keep employees and leadership aware of best practices and relevant legislation. The Senior Manager Training and Development works with the junior training personnel in identifying and assessing the training needs within the business.
He additionally works with the senior training and development personnel aiding in the approval and formulation of training strategies, initiatives, and materials that will address the identified training needs. The Senior Manager Training and Development also plays a major support role where he coaches leadership and management principles within the business, leading training sessions and ensuring proper execution of training programs.
Analytics: The Senior Manager Training and Development plays an analytical role. In this position, he establishes metrics that measure the performance and success of ongoing training programs. This way the Senior Manager Training and Development identifies points of improvement and develops solutions that improve the effectiveness of training programs. The Senior Manager Training and Development also leads reporting to senior training and development management for the purpose of strategy formulation and informed decision-making.
Knowledge: The Senior Manager Training and Development maximizes the effectiveness of the training initiatives launched in the business by staying up-to-date with current training practices, training methods, learning tools, and learning deployment devices and technologies. The Senior Manager Training and Development participates in leadership meetings, training events and seminars, conferences, and so forth, where he constantly gathers information that keeps the department’s practices up to date, hence ensuring constant sharpening of employee skills and performance in the business.
Other Duties: The Senior Manager Training and Development also carries out other similar duties as he deems fit for the proper execution of his responsibilities or duties delegated by the Head of Training and Development, the Director Training and Development, the Chief Human Resource Officer, or the Employer
Required Qualifications of the Senior Manager Training and Development
Education: The Senior Manager Training and Development must have a bachelor’s degree (master’s degree preferred) in Training & Development, Education, Human Resources, Psychology, Business, or any other related field. The equivalent of this requirement in working experience is also acceptable.
Experience: The Senior Manager Training and Development must have had at least 5 years working experience in a training and development capacity in a large and complex business setting, preferably working as the Training and Development Manager. The candidate must also have experience in organizational development coupled with excellent proven facilitation skills.
A suitable candidate will also have had experience developing successful training programs that have led to employee performance improvement and ultimately had a positive influence on the business’s overall performance and effectiveness.
Communication Skills: The Senior Manager Training and Development has to have exceptional communication skills both in written and in verbal form. In his senior managerial position, the clarity with which he passes down instruction and sensitive information to junior personnel will greatly determine how effective the department is and how well the department performs.
Communication skills will also be necessary in his interactions with leadership and management within the department where clear communication will determine how well training initiatives and programs are executed in each department. These skills will also be needed in the creation of clear and easy-to-understand training materials that are engaging, actionable, and measurable.
He will also be required to draw reports on the performance of training programs and initiatives for senior training and development management. These reports must be clear, concise, understandable, and convincing, which will demand exceptional communication skills from the Senior Manager Training and Development.
Ms Office: A candidate for the position must demonstrate exceptional technical skills and be highly proficient in the use of Ms Word, Ms Excel, and PowerPoint, which are necessary for the creation of visually and verbally engaging training materials and reports for senior training and development management.
Analytical Skills: A candidate for this position must also have proven analytical skills, being capable of gathering, conducting and evaluating analyses of program performance, identifying points of improvement, and developing clear and compelling solutions and strategies from the findings, which will enable the business to achieve and sustain a competitive advantage by improving employee efficiency.
Interpersonal Skills: A candidate for this position must work well within a group setting, be committed and take a personal sense of responsibility for group performance, be able to handle multiple simultaneous projects, and have a strong work ethic working under minimal supervision.
He must also be proactive and self-motivated, be a strategic and creative thinker, be highly proficient in project planning, be highly organized, have an ability to prioritize and meet tight deadlines, and demonstrate calmness in times of uncertainty and under stress.
People Skills: To effectively execute the duties of this position, a candidate must have an ability to form strong relationships with others, winning over their trust. He must, therefore, be an approachable and likeable individual. This will make it easy much easier for the employees, leadership, and management to follow and comply with the training initiatives and programs forwarded to them.