Strategic Framework: Understanding Blue Ocean Strategy
In this article, we will look at 1) what is a blue ocean strategy? 2) understanding the blue ocean strategy, 3) how to apply the blue ocean strategy to your business, and 4) examples.
WHAT IS THE BLUE OCEAN STRATEGY
The term blue ocean was coined by two professors W.Chan Kim and Renee Mauborgne in their book titled “Blue Ocean Strategy: How to Create Uncontested Market Space and the Make Competition Irrelevant” (2005).
The authors present the idea of a business being able to operate in a league of its own, without intense competition. The company is able to set its own pace to create, sell and profit from unique products and services in high potential new markets. The blue ocean is taken as a metaphor to represent these industries that may offer greater opportunity or higher profit potential. This is the goal of any blue ocean strategy, to search for and gain uncontested market space instead of engaging in traditional competition.
UNDERSTANDING BLUE OCEAN STRATEGY
The authors use the terms blue oceans and red oceans to describe the entire market universe.
Red Oceans Explained
The authors describe red oceans as the existing industries in a known market space. Companies face cutthroat competition within defined and accepted industry boundaries. The rules of this competition are known by all parties involved and the aim is to beat the competition in order to acquire a greater share of the market. Red oceans become crowded, reducing the potential for profits and growth and turning products into commodities. The term red oceans comes from the idea that the terrible competition turns the ocean bloody.
Blue Oceans Explained
On the other hand, a blue ocean is a metaphor for those industries that may not exist or are not known about. This unknown space is not tainted with competition and demand has to be created here and not fought over. The opportunity for growth and profitability is ample and rapid. The rules of competition and operation have yet to be clearly defined and this renders competition irrelevant. So, in other words the blue ocean is a wider, deeper and unexplored market space with untapped potential.
Blue Oceans vs. Red Oceans
The authors Kim and Mauborgne present the arguments that red oceans strategies though necessary, are not enough to sustain high performance. Instead, for a company to achieve long term success, there need to be steps taken beyond the traditional red ocean strategy. For this to happen, companies need to go beyond competing with each other to take hold of new profit and growth opportunities that can be used to create blue oceans for their business.
The red ocean strategy takes a structuralist view of the market where all parties accept predefined structures within an industry and continue to compete within these. To sustain this competition, companies focus on building advantages over their competition. All gains are at the loss of another company and wealth is captured and redistributed instead of being created. As a result, wealth becomes increasingly limited.
The blue ocean strategy is a reconstructionist view of the market where no accepted boundaries or structure is present. The structure can be created or recreated by the steps taken by players in the market. Strategy and thinking is not limited by preconceived barriers, and a shift happens from a focus on the supply side to a focus on the demand side. Value innovation takes precedence over competing blindly with a simultaneous focus on differentiation and cost effectiveness. An emphasis on the demand side of the market leads to further wealth creation with high potential for payoffs.
In 2005, W. Chan Kim and Renee Mauborgne published their book titled the Blue Ocean Strategy. The two are professors at INSEAD and co-directors of the INSEAD Blue Ocean Strategy Institute. Using a study of 150 strategic moves over a period of more than a hundred years and in thirty industries, the two posit that the key to success is not a constant battle with the competition but instead the creation of blue oceans in uncontested market space.
According to Kim and Mauborgne, the move to blue oceans helps create a leap in value for the company, its employees and its customers as well as identifying new demand and making the need for competition irrelevant. A key aspect of the Blue Ocean Strategy is the concept of value innovation which as originally presented by the two authors in the 1997 article “Value Innovation – The Strategic Logic of High Growth” (HBR 75: 103-112). This concept is the simultaneous pursuit of both differentiation and low cost, which in turns results in value for all parties involved, including the company and the customer.
Along with the theory, the book presents tools and frameworks to help an organization create and capture blue oceans in a systematic manner.
Though the theory and its tools and frameworks provide value input to the strategic process, there are some risks associated with taking the strategy too far:
- Ignoring Competition – As the strategy advises, the main idea is to create and uncontested market space to make competition irrelevant. Though sound advice in practice this may put managers at risk for ignoring relevant competition. Many managers and entrepreneurs already believe their product to be unique and above the other there may be substitutes or alternates meeting the same need.
- Drifting too Far – Another risk is for a company to get too carried away in their out of the box thinking and forget their own strengths, beliefs and mission. This may led them to drift too far from their core strengths, risking failure.
- Reinventing the Wheel – Many of the tools in the repertoire of the blue ocean strategy encourage a company to benchmark against the dominant players in an industry. This thinking may lead a company to overlook the less dominant but more promising and emerging players who can grow to become a challenge. An uncontested market created based on such an analysis may already be populated by other small fish.
- Not finding any Fish – One more potential risk is that on reaching a blue ocean, a company realizes that it was vacant for a reason. There may simply not be a market viable enough to sustain the company long term. The strategy assumes marketing success of value innovation. However, this may not be achievable by a company and they may not be able to harness the nascent blue ocean.
HOW TO APPLY BLUE OCEAN STRATEGY TO YOUR BUSINESS
The Blue Ocean Strategy book itself offers a variety of tools and frameworks for a company to be able to systematically achieve blue ocean success. We will look at two of these briefly along with some practical use tips.
The Blue Ocean Strategy Tools – Strategy Canvas
This tool serves as both a diagnostic aid and an action framework for creating blue ocean strategies. On a graph, the horizontal axis depicts a range of factors that a company competes on while the vertical axis shows the offering level received by the buyers. The tool is used to:
- Understand and analyze the current situation in the market space and understand what factors are a basis for competition and investment
- Initiate action by refocusing on alternatives rather than competitors and on noncustomers from customers.
The Blue Ocean Strategy Tools – Four Actions Framework
The four actions framework is used to add new values to the strategic canvas value curve. The four actions taken here are:
- Create – Here, the idea is to create new industry factors that can generate value and anew market and were not offered before.
- Reduce – Here, the idea is to reduce any of those factors which were nothing more than a consequence of the competition between industry players to differentiate themselves.
- Eliminate – In this step, the idea is to identify those factors which have been the basis of industry competition for a long time.
- Raise – Finally, the idea is to identify those factors that need to be raised above where they are in the industry at present.
Practical Use Tips
One way to approach the Blue Ocean Strategy is to consider it as a process innovation. To be able to provide customers with value innovations (both differentiation and low cost), a company needs to approach process innovation in a new way. From this process perspective, there are six important steps to using the Blue Ocean Strategy.
- Reconstruct Market Boundaries – In order to consider the industry from a new perspective and challenge existing boundaries, a company can begin by asking itself where the process start for the customer and where does it end. This can help lead the way to expanded value chains as well as completely new markets.
- Focus on the Big Picture – Instead of getting caught up in numbers and statistics, the company needs to keep an eye on the overall big picture. There is always danger of getting lost in data and missing the direction the company is headed towards. The focus should remain on what the customers really need and how this can be provided successfully.
- Reach Beyond Existing Demand – A normal business practice is to keep a focus on current customers and a consequent focus on greater market segmentation. The true growth potential is beyond these existing customers to where potential future customers are. To achieve a blue ocean, this is where the company needs to keep its focus.
- Get the Strategic Sequence Right – The sequence in which all strategic plans are to be executed needs to be lined correctly to offer maximum value to the customers. All the experiences that a buyer has to go through need to be laid out in the right order and executed in this same order. The idea is to keep the customer experience in mind as the true process.
- Overcome Key Organizational Hurdles – Any internal organizational struggles and issues should be resolved in order to successfully implement any strategy you have chosen. A lack of team work and a focus on individual departmental thinking will only create further hurdles. Process gaps between departments should be bridged as soon as possible.
- Build Execution into Strategy – The key to long term success is to make great customer experiences your core business. This means the implementation of the blue ocean strategy should be built into the organization’s ongoing processes. The employees must be encouraged to always think creatively and given the empowerment to bring improvements where needed.
Cirque Du Soleil
Cirque du Soleil or Circus of the Sun is the largest theatrical producer in the world. The Canadian entertainment company is based in Montreal, Quebec, Canada. It was created in 1984 by Guy Laliberté and Gilles Ste-Croix, two former street performers. The company’s theatrical and character-driven focus as well as the absence of traditional performing animals helped it create a new genre of a contemporary circus.
Every show within the company’s repertoire is a synthesis of different circus styles from around the globe but with a unique central theme and a storyline. There is continuous live music with performers handling changes in props themselves. The circus has conducted shows in over 271 countries on all continents except Antarctica through the 1990s and 2000s. The company has an estimated annual revenue of over US$810 million and employs over 4000 people from over 40 countries.
Cirque du Soleil and the Blue Ocean Strategy
One example of the blue ocean strategy that is given by the authors themselves in their book is the Cirque du Soleil and its amazing success. The reinvention of the circus model allowed the company to bring in more revenue than its more traditional counterparts such as the Ringling Brothers and Barnum & Bailey managed to in over a century.
According to Kim and Mauborgne,
“Cirque did not make its money by competing within the confines of the existing industry or by stealing customers from Ringling and the others. Instead, it created uncontested market space that made the competition irrelevant. It pulled in a whole new group of customers who were traditionally noncustomers of the industry — adults and corporate clients who had turned to theater, opera or ballet and were, therefore, prepared to pay several times more than the price of a conventional circus ticket for an unprecedented entertainment experience.”
Essentially, the founders eliminated those elements of the circus that created low value with the customer but high cost. These included the costly three ring method and the use of trained animals. Instead, customers are treated to a sophisticated theatrical production with a unique storyline and characters. Thus, the company managed to put together the most valued elements of the theatre and the circus and created a new genre that neither the theatre nor the circus can properly compete with.
The Wii was released by Nintendo in November 2006 and is a home video game console and the first of its kind. The console competes with Microsoft’s Xbox 360 and Sony’s Playstation 3. With its unique features, the console apparently appeals to a wider demographic than its competitors and as of 2012, led sales worldwide in its generation.
Through the Wii, Nintendo brought the Wii Remote Controller into the market. This is a small hand held device that is pointed to the TV and detects movement in 3D. The console could also receive messages and updates from the internet through the WiiConnect24, though the feature is now defunct.
Nintendo and the Blue Ocean Strategy
Nintendo had been around for many years in the video gaming market and it was difficult to predict its eventual rise to the top most innovative companies as it did in the Business Week/BCG ranking in 2008. This ranking placed Nintendo in the same category as Apple and Google. Nintendo managed to achieve this by its identification of an untapped market of potential casual gamers, those who had never considered gaming as an area of interest. Before then, console and game makers had solely focused their efforts on the hard-core gaming consumers.
The console redesign and the simplification of the entire gaming process allowed the company to bring on board an entirely new segment of casual gamers of all ages who enjoyed the social experience of gaming with their families. This included younger and older players as well as women as new customer groups.
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